EMERGENCY PROCEDURES FOR THIRD PARTY TRADERS, EXHIBITORS & SERVICE PROVIDERS AT AIR SHOWS

This is IMPORTANT information for all Traders (i.e. catering outlets and mobile units, ground attractions and retailers etc.), Exhibitors and Service Providers (i.e. WRVS Lost Children, St. John’s Ambulance, etc.) not employed by the Imperial War Museum.

Please ensure you and all your staff/colleagues are made aware of this information at the beginning of each day.  You will be responsible for the safety of your staff/colleagues whilst on site at Duxford. 
In all instances, please DO NOT dial 999 or contact the emergency services yourself. IWM Duxford has trained fire fighters and first aiders on site who will assist you in the first instance.

Emergency Procedure
•	In the event of an emergency the Public Address System will be used to keep all members of the public informed.
•	Directions will be given for members of the public with regard to an evacuation procedure if this is required.
•	It is imperative that you and your staff/colleagues follow these instructions calmly and quickly.
•	Ensure that any power supplies to your area are switched off. (Particularly cookers, gas cylinders and generators).

Procedure on Discovering a Suspicious Object/Package
•	If you discover a suspicious object or package, raise the alarm by informing the nearest Security Officer, Museum Assistant or other member of the Museum staff.
•	Give your name and precise details and location of the object/package.
•	DO NOT TOUCH THE OBJECT OR PACKAGE.
•	Remain calm, and clear people away from the immediate vicinity.
•	Remain available until the arrival of the Security Staff or Emergency Services who will assume immediate responsibility.

Procedure on Discovering a Fire
•	If you discover a fire, raise the alarm by informing the nearest Security Officer, Museum Assistant or other member of the Museum staff.
•	Give your name and precise details and location of the fire.
•	DO NOT ATTEMPT TO TACKLE THE FIRE YOURSELF UNLESS LIFE IS IN DANGER.
•	Remain calm, and clear people away from the immediate vicinity.
•	Remain available until the arrival of the Security Staff or Emergency Services who will assume immediate responsibility.

Procedure on Requiring First Aid
•	If you or any staff members require first aid, please inform the nearest Security Officer, Museum Assistant or other member of the Museum staff.
•	Give your name and precise details and location.
•	Remain calm.
•	Remain available until the arrival of the Security Staff or Emergency Services who will assume immediate responsibility.

Procedure in the Event of a Bomb Threat
•	In the event of a bomb threat, you may be instructed to carry out a search of your own area under the supervision of the Security Staff or Emergency Services.

In any emergency situation it is important to remain calm, not to spread rumours, and to co-operate fully with Museum Staff and the Emergency Services at all times.

The Museum accepts no responsibility for the security of your area or possessions in the event of an emergency.